CH 3 THE DELHI SULTANS

What is client relationship?

As per the client relationship definition, “client relations are the relationships that a business has with its clients and the way in which it treats them. It is the way a business communicates with existing customers.” CRM or customer relationship management aims to address client relationship challenges.

Is client and customer the same?

Definition: Simply put, a client is the one who wants professional support/service from the company.Whereas, a customer refers to a person who purchases products or services from the company. Relationship: When a customer completes a one-time purchase, there is no formal relationship or agreement with the seller.